1. HOW DO I MAKE A PURCHASE ONLINE?

You can visit our stores or our stockiest or alternatively you can purchase it online on sebawangmalaysia.com  

1. HOW MANY DAYS WOULD IT TAKE FOR MY PARCEL TO ARRIVE?

3-5 working days for delivery within Penisular Malaysia

7-10 working days for delivery to Sabah and Sarawak

**Delivery are subject to delays if there are special season (eg. Festive season or any online sales campaign etc.)

1. CAN I MAKE A PURCHASE ONLINE AND PICK THE ITEMS AT THE STORES?

Yes, you can, please include a note on the pick up when you are doing the online purchasing.

1. WHAT ARE THE SHIPPING COSTS?

Postage is calculated based on volumetric weight and destination. It is calculated automatically when you make an order online. You can also check the delivery status through the system.

1. Where do you ship from?

All orders are shipped from the Malaysia.

1. What should I do if the hijab I purchased has a defect?

• Defect because of:

1. Material tear
2. Logo came off

• If the hijab has any defects you can fill in the refund form available at www.sebawangmalaysia.com
• Click on the Refund/Exchange Form

Fill the form then email it to sebawangmalaysia@gmail.com.

Please read through our return terms and condition.

1. What payment method can I use?

You can use any of the cards listed below to pay for your order:

Visa, MasterCard, PayPal

1. Your order is missing?

Let us know and we will check the delivery status and speed up the shipping process for you. After we have checked your tracking number, we will send you the update through whatsaapp or emails.